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Branding Study By Copernicus Makes Startling Finding: Most Products and Service Brands Becoming More Similar Than Different

Results Summary Tables

January 1, 2001, Newton, Massachusetts

In a comprehensive branding study, Copernicus studied 51 different product and service categories, asking consumers if they perceived the leading brands as becoming more similar over time or different. Considering the millions of dollars companies spend on branding each year, consumer response startled Copernicus.

Read an overview of the results of the branding study and review the results summary tables below.

You can download a PDF copy of the Copernicus branding study, "The Commoditization of Brands and Its Implications for Marketers," or send an email to ami.bowen@copernicusmarketing.com.

Copernicus Branding Study:
Similarity Scores of Leading Brands*

Pairs of Leading Brands
Similarity Score
Credit cards: Visa/Mastercard
45
Office Supply Stores: Staples/Office Depot
40
Online Pet Food & Supplies: Pets.com/Petsmart.com
38
Hair Care Products: L'Oreal/Clairol
37
Online Reference Sites: Maps.com/MapQuest.com
37
Catalog Clothing Brands: L.L. Bean/Land's End
36
Pet Supply Stores: Petsmart/PetCo
34
Gas Stations: Mobil/Shell
34
Bookstores: Barnes & Noble/Borders
34
Bottled Water: Aquafina/Evian
32
Major Household Appliances: Whirlpool/GE
30
Banks: Citibank/Bank of America
30
Cookies: Chips Ahoy/Chips Deluxe
28
Airlines: United/American
28
Health & Fitness Clubs: Bally's/Gold's Gym
28
Athletic Shoes: Nike/Adidas
27
Long-Distance Telephone Service: At&T/MCI
27
Online Toy Stores: ToysRUs.com/eToys.com
25
Cars: Toyota/Honda
23
Weight Loss Programs: Jenny Craig/Weight Watchers
22
Internet Service Providers: America Online/AT&T WorldNet
22
Online Bookstores: Amazon.com/BarnesandNobles.com
21
Personal Computers: IBM/Compaq
21
TV Networks: NBC/CBS
20
Cosmetics: Revlon/Cover Girl
18
Rental Cars: Enterprise/Hertz
18
Brokerages: Merrill Lynch/Fidelity
17
Internet Search Engines: Yahoo/MSN
17
Potato Chips: Lay's/Ruffles
16
Diapers: Huggies/Pampers
16
Toothpaste: Colgate/Crest
15
Motor Oils: Mobil/Pennzoil
15
Department Stores: Sears/J.C. Penney
14
Home Entertainment Equipment: Hitachi/Sony
13
Laundry Detergents: Tide/All
11
Cars: Mercedes-Benz/BMW
9
Beer: Bud Light/Coors Light
9
Online Travel Sites: Travelocity.com/PriceLine.com
8
Headache Remedies: Tylenol/Advil
6
Cigarettes: Marlboro/Camel
4
Newspapers: Wall Street Journal/NY Times
2
Beer: Budweiser/Miller
1
Diet Colas: Diet Coke/Diet Pepsi
-1
Cars: Chevrolet/Ford
-3
Religions: Catholic/Protestant
-7
Cola: Coke/Pepsi
-7
Soap: Dove/Dial
-9
Political Parties: Democrat/Republican
-11
Average Score
18

*More positive values indicate increasing similarity between brands

Copernicus Branding Study:
Similarity Scores for Brands in Product and Service Categories*

Product and Service Categories
Similarity Scores
Credit Cards
37
Office Supply Stores Bottled Water
36
Bookstores
35
Discount Stores
34
Fast Food Restaurants
33
Banks
33
Catalog Clothing
29
Long-Distance Telephone Service
28
Internet Service Providers
28
Weight Loss Programs
27
Pet Supply Stores
27
Health & Fitness Clubs
27
TV Networks
27
Gas Stations
26
Department Stores
25
Major Household Appliances (e.g. refrigerators)
24
Diapers
24
Internet Search Engines
24
Rental Cars
24
Athletic Shoes
23
Soaps
23
Airlines
22
Wireless or Cellular Phone Services
22
Newspapers
22
Laundry Detergents
21
Personal Computers
21
Motor Oils
20
Hair Care Products
20
Luxury Foreign Cars Cars
19
Cookies
19
Toothpastes
19
Potato Chips
18
Cosmetics
18
Mid-priced American Cars
18
Mid-priced Foreign Cars
18
Luxury American Cars
18
Household Cleansers
17
Headache Remedies
15
Auto Insurance
15
Cold Cereals
15
Hotels
15
Spaghetti Sauces
14
Home Entertainment Equipment
13
Beers
12
Cigarettes
10
Colas
10
Liquor
7
Jewelry
3
Different Christian Denominations
1
Political Parties
-2
Average Score
21

*More positive values indicate increasing similarity between brands

Copernicus Branding Study:
Importance Scores of Price in Purchase Decision**

Price vs. Brand
Price Importance Score
Online Bookstore
48
Rental Car Company
45
Office Supply Store
41
Bookstore
40
Bottled Water
40
Pet Supply Store
39
Gas Station
39
Long-Distance Telephone Provider
33
Health and Fitness Club
31
Household Cleansers
27
Wireless or Cellular Phone Provider
26
Jewelry
26
Airline for Leisure Travel
25
Hotel for Leisure Travel
25
Internet Service Provider (ISP)
22
Catalog Clothing
21
Auto Insurance Company
21
Hair Care Products
20
Cookies
16
Cold Cereal
15
Laundry Detergent
15
Athletic Shoes
13
Spaghetti Sauces
12
Fast Food Restaurants
11
Cosmetics
9
Toothpaste
7
Cigarette
5
Home Entertainment Equipment
4
Headache Remedy
3
Motor Oil
2
Major Household Appliances
1
Brokerage
0
Personal Computer
-3
Cola
-3
Automobile
-5
Liquor
-6
Beer
-11
Average Score
18

**More positive values indicate price outweighs brand considerations

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